Push-to-talk over cellular FAQ

What is push-to-talk over cellular technology?

Push-to-talk (PTToC), is a means of instantaneous communication commonly employed in wireless cellular phone services.

Push-to-talk switches a phone from full duplex mode, where both parties can hear each other simultaneously, to half duplex mode, where only one party can speak at one time. The user uses a button to switch their device from voice transmission mode to voice reception mode meaning that the user’s mic is muted to voice communications until they press a button to broadcast.

The technology supports one-to-one calls and also enables an individual to reach hundreds of users, organized in groups, with a single press of a button.

Users can also message and send high quality images and videos to individuals or groups using IP networks for seamless connection.

How does push-to-talk over cellular work?

Push-to-talk works by enabling the user to push a button on a handheld device and instantly transmit messages to one or many people at once. Users press and hold the button to talk, then they let go to listen.

Push-to-talk over cellular (PTToC), allows users to connect to through data networks, providing the stability of a mobile phone and making coverage more reliable than traditional two-way radios as well as enabling users to get an instant response, providing others are connected through Wi-Fi, 3G or 4G.

What are push-to-talk devices?

Devices that are most commonly used to support push-to-talk conversations are two-way radios, walkie talkies, and cell phones. In addition, professional, carrier grade push-to-talk devices are available.

Storm customers are also able to turn android or iOS devices into push-to-talk solutions using the Storm mobile app.

Unlike traditional analogue radios, which operate on radio waves, Storm’s digital technology works over cellular networks, including 3G, 4G, 5G, LTE and Wi-Fi. This means it offers global coverage and can be used anywhere there’s internet connection.

Who uses push-to-talk?

Push-to-talk technology is used across a wide range of industry sectors from construction and building, logistics and supply chain to transport, retail, security and hospitality – and more!

The technology also supports public safety personnel including police officersfirefighters and paramedics.

What are the key benefits of push-to-talk?

By improving communication within your business, push-to-talk can improve productivity and organisational efficiencies:

  • Instant communication – Push-to-talk technology enables teams to communicate instantly, across devices, no matter their location.
  • Private one-to-one calls and large group calls
  • Easy to use – simply push the button and start talking
  • Quick to install
  • Reliable – Unlike traditional analogue radios, which operate on radio waves, push-to-talk works over cellular networks, including 3G, 4G, 5G, LTE and Wi-Fi.
  • Lone worker protection and SOS alerts – by clicking an SOS button, users can be tracked in real time
  • Man down – device detects falls and impacts and sends an alert to command control centre
  • Location tracking in real time
  • Secure
  • Cost effective – no infrastructure required and solutions can be rapidly deployed.

Workforce management FAQ

What is workforce management?

Workforce management provides business-critical information to help improve operating efficiencies and performance, maximise productivity and reduce operation costs and risk.

Workforce management solutions include a range of sophisticated features to manage employees and business assets. These include checklists and forms, and incident reporting and task allocation. They also enables businesses to keep track of their workforce and lone workers using a time and attendance feature whilst been able to communicate with them through our push to talk solution.

Storm’s solution is the only fully integrated workforce management and push-to-talk system in the world.

What’s included in workforce management?

  • Compliance Non-compliance with industry regulations can result in costly fines and lawsuits.By reminding people at designated times to complete forms and checklists as required, workforce management helps to ensure that your workforce, including lone workers, comply with agreed
  • Incident reporting Workforce management makes it quick and simple for your workforce, including lone workers, to track and report unexpected incidents. In turn, this will shorten response times and increase business efficiencies and worker safety.Compiling reports on a mobile device is quicker than paper reports, enabling you to make quicker, informed decisions and take action faster.
  • Task creationYou can create and allocate tasks using a workforce management solution. The task creation feature allows you to specify mandatory fields to ensure your workforce and lone workers comply.The feature also enables you to spot gaps in performance and communicate with your workforce instantly through push to talk to reduce downtime and fill every shift with the right person.
  • Time and attendanceWith the workforce management solution you can keep track of your workforce attendance and manage your workers, including lone workers, in a simple and effective way.This feature enables you to GPS locate where and when people start and finish work, and reveals attendance patterns. This can help you to control labour costs, and address attendance issues and potential gaps in coverage, to keep shifts filled and work done.Automating the attendance process also reduces reliance on paper based timesheets and spreadsheets and reduces manual processes, thereby increasing business efficiencies.

What are the benefits of workforce management?

A fully integrated push-to-talk and workforce management solution enables you to simplify operations. The potential benefits of using a push to talk and workforce management system include improved forecasting and planning of labour requirements and improved employee productivity. It also increases operating efficiencies and performance, and reduces operational costs. It enables more efficient time and attendance tracking and the incident reporting feature helps to keep your workforce, including your lone workers, safer.